Frigidaire Countertop Ice Maker Troubleshooting Guide

A Frigidaire countertop ice maker is your solution to offering a cold drink to your guests, family, or friends in the scorching summer.

But, just like other electric appliances, it can malfunction.

How do you troubleshoot when this happens? After checking with the experts, we've put together the following guide.

The following is a step-by-step guide on how to troubleshoot your ice maker:

  • Examine the power cord
  • Check if the outlet has power
  • Check the water level
  • Clean the water filters
  • Melt the ice
  • Examine the ice storage bin
  • Look for leaks

Keep reading to learn how to troubleshoot your Frigidaire ice maker when it stops making ice. Also, find out if you can reset your appliance and how to maintain it in good condition so that it can serve you longer.

How To Troubleshoot Your Frigidaire Countertop Ice Maker

Frigidaire Countertop Ice Maker Troubleshooting Guide

During the hot season, you want your countertop ice maker to work the moment you need it. What do you do when you open your ice maker, but there is no ice inside?

While you can have a backup plan and fill your ice tray with water and put it in the freezer to get some ice, you will still need to know what could be causing the problem with your ice maker.

The following guide will take you through what you should do to diagnose the problem and how to solve it.

Examine The Power Cord

This may sound absurd, but you should first check if the cord is plugged into the electrical outlet. At times, your appliance can vibrate and shake, which can cause it to shake the power cord loose.

If this is the case, plug it in securely. Also, ensure the cord is firmly attached to the machine, as this can cause the same problem.

Next, check if the cord has frayed or is damaged. If this is the case, you'll need to replace it as per your owner's manual.

Check If The Outlet Has Power

If your cord does not have any issues, the next step is to check if power is coming out of the electrical outlet. Plug it into a different outlet, and if it works, the problem lies with the outlet, not the machine. Simply call an electrician to fix it.

You should also check if the circuit breaker in your electrical panel has tripped. Switch it back on if it has. But, if it continues tripping, you may want to call an electrician to find out what the problem could be. 

Cropped image of male repairman checking fridge with digital multimeter at home

Check The Water Level

Too little or too much water will cause the water sensor to turn off your machine. The water level is the point you should fill the water reservoir for the machine to produce ice. 

Fill the water to the indicated level and turn your ice maker on. If the water sensor is still preventing your machine from working, locate it to find the problem.

If the sensor is dirty, clean it. Soak a cotton swab with white vinegar and gently clean the surface of the sensors.

The water sensor should be as clear and clean as possible to give correct readings. If this issue persists, take it through a pure white vinegar cleaning cycle.

If it still does not work, you can replace it with a sensor like the one shown below.

See this product on Amazon

Clean The Water Filters

Your machine may still not make ice even though there is no problem with the water sensor. This can happen when the water supply line is blocked.

This sometimes occurs if you haven’t cleaned your machine for a while. There's also a greater risk if the water supply you use is hard, as minerals can build up in the water filters. 

Check out this water filter kit on Amazon.

To clean the filters, you will first need to remove them following the instructions in your owner manual. Soak them in lemon juice or white vinegar to dissolve the minerals.

Afterward, scrub the filter with a toothbrush to remove the remaining debris and finish by rinsing it with water. 

In addition, you may want to inspect other water connections such as pipes or connecting water lines. You can also check out the caps and valves. These areas are prone to blocking. Clean them to remove any blockages.

To prevent mineral buildup, consider switching to soft water for your ice maker.

Melt The Ice

Debris isn't the only thing that can block your water supply. Sometimes, the ice itself can block the line.

To solve this, simply melt the ice. Unplug your appliance and let it sit in a warm room for a few hours, and the ice will melt naturally.

Alternatively, you could flush the lines with warm water until the ice melts.

After melting the ice, give your machine a test run. First, fill it with cold water. Don’t use warm water because the machine will not make the ice until the water has cooled to room temperature.

Ice may not form if your appliance is near an air conditioner. Warm air around it will prevent it from making ice. Move it away to a cool place in the kitchen.

Icemaker in action

Examine The Ice Storage Bin

If the issue with your ice maker is not water and power, check the ice compartment. If the ice bin is full, the machine will shut down to prevent the ice from spilling onto the kitchen counter.

When your ice compartment fills up, you can remove the ice and store it in the freezer. To switch your ice maker back on, reset it, though you might have to do this a couple of times.

The ice scoop could block your sensor, sending out a false reading and making your machine act as if the compartment is full. If your scoop is bent upward, your machine may stop making ice and shut off.

Remove anything that may be blocking the sensor, or clean the sensor if it is dirty.

Look For Leaks

If your ice maker will still not work, find out if it is leaking. Examine carefully inside and out of the machine for any cracks. Check under for any water puddles or drips. 

A leaking ice maker will not have any water left to make ice.  Moreover, refrigerant leaking out of the compressor coils can prevent your machine from making ice. 

It is preferable to call your technician to repair the cracks and re-fill the refrigerant. This is because refrigerant can be dangerous, and the technicians are better at repairing cracks unless you have the required skills.  

partial view of repairman in working overall fixing refrigerator by screwdriver in kitchen

Troubleshooting the Blinking Power Light on Your Frigidaire Countertop Ice Maker

If the power light on your Frigidaire Countertop Ice Maker is blinking, there could be a few reasons for this. Here are some steps you can take to troubleshoot the issue:

  1. Check the power supply: Make sure that the power cord and power outlet are functional and without defects.
  2. Check the water reservoir: If the water reservoir is empty, refill it.
  3. Check for blockages: Debris and mineral build-up in the water supply line could block the supply pump.
  4. Check the ice basket: If the ice basket is full, the sensor may turn off the ice maker.
  5. Check the cleaning mode: Some self-cleaning ice makers stop producing ice when they are in cleaning mode.

If these steps do not resolve the issue, you may want to consult the user manual or contact Frigidaire customer support for further assistance. 

How Do You Reset A Frigidaire Ice Maker?

View this product on Amazon

Sometimes, your Frigidaire countertop ice maker like the one above needs a little nudge to restart it. This is done by resetting it. The steps to reset are:

  1. Unplug the machine from the power source
  2. Empty the water reservoir
  3. Open the lid and remove the ice from the ice basket
  4. Wipe the metal tubes with a soft, clean cloth
  5. Close the lid
  6. Plug the ice maker back into the power
  7. Turn ON the machine
  8. Press and hold the power button for 10 to 12 seconds. There’s no specific reset button, so the power button acts like one
  9. Allow it to rest between 2 and 3 hours
  10. Turn the machine back ON to check if it works

How to locate the water sensor and the filter on a Frigidaire Ice Maker

If you need to address either one of these components, knowing where to find them is crucial.

Water Sensor Location

The water sensor in a Frigidaire countertop ice maker is an important component that helps the ice maker to function properly. 

The water sensor is typically located in the lower portion of the ice maker and is responsible for sensing the presence of water so that the ice maker knows when to initiate the process of producing ice. The water sensor is typically a small, dark-colored disc.

Knowing the location of the water sensor can be helpful if you are troubleshooting issues with your Frigidaire countertop ice maker. 

For example, if your ice maker keeps telling you to add water, you may want to check the water sensor to make sure there isn’t any debris that could cause a misreading. 

Also, if your sensor is sensitive, low mineral content in the water may be another reason why your add water light stays on your Frigidaire countertop ice maker. 

Water Filter Location

The water filter in a Frigidaire Countertop Ice Maker is an important component that helps to ensure the quality of the ice produced by the machine. 

The water filter is responsible for removing impurities and contaminants from the water before it is used to make ice. This can help to improve the taste and quality of the ice, as well as reduce the need for maintenance and cleaning of the machine.

Knowing the location of the water filter can be helpful if you need to replace or clean it. The water filter on a Frigidaire countertop ice maker is usually located in the top right corner.

However, the exact location of the filter may vary depending on the specific model of your ice maker. You can refer to your user manual or contact Frigidaire customer support for more information on the location of the water filter.

Troubleshooting the Blinking Power Light on Your Frigidaire Countertop Ice Maker

If the power light on your Frigidaire Countertop Ice Maker is blinking, there could be a few reasons for this. Here are some steps you can take to troubleshoot the issue:

  1. Check the power supply: Make sure that the power cord and power outlet are functional and without defects.
  2. Check the water reservoir: If the water reservoir is empty, refill it.
  3. Check for blockages: Debris and mineral build-up in the water supply line could block the supply pump.
  4. Check the ice basket: If the ice basket is full, the sensor may turn off the ice maker.
  5. Check the cleaning mode: Some self-cleaning ice makers stop producing ice when they are in cleaning mode.

If these steps do not resolve the issue, you may want to consult the user manual or contact Frigidaire customer support for further assistance. 

Solving the 'Add Water Light' Stays On Issue in Frigidaire Countertop Ice Makers

If the ‘Add Water Light’ stays on in your Frigidaire Countertop Ice Maker, there could be a few reasons for this. Here are some steps you can take to troubleshoot the issue.

Check the water sensor

The water sensor is responsible for monitoring the water levels in the machine. 

If the sensor is faulty or there is debris or buildup on the sensor, it could cause a misreading and result in the ‘Add Water Light’ staying on even when the reservoir is full. 

To troubleshoot this issue, you can try cleaning the water sensor and checking if the light turns off.

Check the mineral content of the water

Some sensors can read the purity level of the water, and if the water is too pure (i.e., it has low mineral content), it can be difficult for the sensor to recognize its presence inside the reservoir. 

To resolve this issue, you can try adding salt to the water to help the sensor read it. 

For a long-term solution, you may want to consider adding a pH balancing filter to your system to automatically add minerals to the water.

Check for clogs in the water line

If there is a clog in the pump or pipeline of your ice maker, it could prevent water from flowing into the tank and result in the ‘Add Water Light’ staying on. 

To fix this issue, you can try removing any clogs or debris in the pipeline to clear it and allow water to flow freely into the tank.

Check for frozen water lines

If your ice maker’s water line gets cold and freezes, it could prevent water from flowing into the tank and result in the ‘Add Water Light’ staying on. 

To fix this issue, you can try thawing out the frozen water line by unplugging your ice maker and letting it sit in a warm room for several hours.

How To Maintain Your Ice Maker

An automatic icemaker, in the process of dumping ice cubes.

Ice makers are convenient and useful, but they are also susceptible to breaking down. To make sure yours lasts longer, follow the tips below:

Change The Water Filters Regularly

The water filters in your ice maker are responsible for filtering out debris and minerals to produce clean, clear, and tasty ice. They need to be cleaned often and changed at least every six months. 

Keep Away From Heat Sources

Your ice maker can break down if exposed to sources that generate heat, such as grills, stoves, toaster ovens, or even clothes dryers. You should also keep your ice maker out of direct sunlight. 

Check Supply Lines Often

Regularly check the water supply lines for any cracks or tears. This will help keep your ice maker running and avoid bigger problems that can cost even more to repair.

Replace your supply lines when they are damaged or worn out. 

In Closing

A Frigidaire countertop icemaker is a handy appliance whenever you need a cold drink. But, it can malfunction and leave you ice-less.

We've seen how you can troubleshoot a broken ice maker as well as the steps you need to take to address different potential problems. We've also covered how to maintain your ice maker so you can have cold and refreshing drinks longer.

Learn more about ice makers and how to make the most of yours in these great articles:

Do Ice Makers Turn Off Automatically?

How To Clean Portable Countertop Ice Maker

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Icemaker in action - Frigidaire Countertop Ice Maker Troubleshooting Guide

2 Comments

  1. Mine is making a cycling high squealing noise and won’t make ice. Can’t find any leak or freeze anywhere.

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